There’s a new popular show on television called, Undercover Boss.” The premise is the head of a corporation goes undercover and works in the different areas of their company to see what’s really going on – how they treat the customers, utilize their skills, work ethics, etc. My wife and I were staying in a nice hotel for a special occasion. One day we went to the pool, and before we could get seated, attendants brought us towels and ice water. When I went jogging, as I came back into the lobby, a bellman gave me a bottle of water. They kept surprising us with unexpected extra mile service for our entire stay. I think an undercover boss would have been proud of his employees!
I really believe that any corporation, organization, or ministry, where extra mile service is a part of the culture, will have a greater impact for good. Extra mile service goes beyond what is expected.
Do you know who originated the idea? Jesus Christ. He said, “Whoever forces you to go one mile, go with him two.” Rome ruled their culture, and it was legal for any Roman soldier to ask a civilian to help them carry their armor for one mile at any time. The people greatly resented it. So what Jesus taught, shocked them. But following Jesus calls for extra mile service. Even if you don’t follow Him, that service is always appreciated.